Business Administration Apprenticeship
Job description
Embarking on an Apprenticeship with First City offers an exciting and fulfilling opportunity to kick-start your career!
This role is ideal for someone leaving education who is eager to grow and make a positive impact on others. You'll gain valuable hands-on experience in the health and social care field, deepening your knowledge and skills while laying the groundwork for a rewarding future career.
First City Care Group is committed to delivering outcome-focused support, putting emphasis on individuals' abilities and aspirations. We believe in empowering those we support to achieve their goals beyond traditional care models. As the Lead Provider for North and East Isle of Wight, we are proud to work in partnership with the Isle of Wight Council to provide domiciliary care for local residents, including those discharged from hospital.
We are seeking a Brokerage Officer Apprentice to join our established team, whilst undertaking a Business Administration course to compliment learning within this position. In this dynamic role, you will facilitate the transfer of care from acute settings to the community and broker care packages across the Isle of Wight and Swindon. Working closely with our commissioning and contract team at our head office in Swindon, where we also deliver a lead provider contract, you'll ensure that care packages meet the needs of service users while maintaining strong relationships with our partner organizations.
Key Responsibilities:
- Broker Care Packages: Source and manage packages of care with partner organizations in the Isle of Wight and Swindon.
- Capacity Management: Maintain market supply, coordinating changes and identifying emerging capacity needs.
- Service User Advocacy: Act as an advocate for patients, ensuring safe and timely transfers of care.
- Contract Management: Support contract reviews, manage invoice queries, and contribute to the quality assurance process.
- Safeguarding & Risk: Ensure safeguarding procedures are followed and contribute to service user risk assessments. Maintain integrity when dealing with confidential matters & Adhere to company policies
- Communication: Collaborate with care teams, ensuring accurate and sensitive information sharing in line with data protection regulations.
Skills :
- Strong communication skills, with the ability to work effectively in a team.
- Be willing to support with advocating for patients and make informed decisions based on best practices.
- Be willing to learn safeguarding processes and risk assessments.
Requirements:
- Be 18 years of age or older
- Must have at least a grade C or 4 GCSE or equivalent in Maths and English or willing to undertake Functional Skills as part of the course
- Have an understanding and/or interest of the health and social care sector
- Complete course work on time and to a high standard and Produce, maintain and be responsible for content, accuracy and sign off of assessments completed
Desirable:
- Health and social care qualification (GCSE or equivalent)
Duration:
The Apprenticeship will take between 12 - 18 months to complete
Courses available Business Administration Level 2 and 3 depending previous qualifications
Salary: £13,312 per annum, for the 1st year - Rate will be assessed after a year.
Location: Swindon and remote working
Hours: 08.30am -17.00pm. Monday - Friday
Some flexibility in hours may be required to suit the needs of the business.
Why Join Us?
At First City, you'll be part of a dedicated team making a real difference in people's lives. You'll work in a supportive environment where your contribution is valued and career development is encouraged.
This position may be closed sooner if a suitable candidate is appointed
ALL EMPLOYMENT WITH FIRST CITY NURSING AND CARE IS SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CHECK AND FULL COMPLETION OF MANDATORY TRAINING
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Adult and Child Support Worker
Working in a blended role supporting children, young people and adults is a unique opportunity. You will support people from within the comfort of their own homes and out in the community.
First City are committed to the safeguarding of children, young people and adults and everything we do is designed to promote the safety and well-being of the people we work with.
When working with children the hours tend to be after school, around term times and Weekends.
Rate of pay: £12.96 - £13.72 plus mileage
Positions available: Full time, Part time, Weekends
Hours: Mornings with 7am starts and/or Evenings with 11pm finishes
We support those with; Autism, Epilepsy, Cerebral Palsy, Global developmental delay, Challenging behaviours, Learning disabilities, Dementia, Parkinson's, Strokes, Huntington disease and Mental health challenges.
Full driving licence and access your own vehicle is essential for this role
Duties can include-
- Supporting and encouraging independence
- Support within the persons home and out in the community
- Support customers with their daily routine and individual requirements as outlined in their person centred care plan
- Assisting with personal care such as showering, bathing, incontinence care
- Helping with mobility
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"I loved working for First City I recommend anyone who is thinking of a career in care or someone who needs a fresh challenge to give them a call"
Essential for this role -
- Full driving licence and access to your own vehicle
- Have appropriate insurance in connection to the role you're undertaking
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- Experience in supporting young people with learning disabilities and health conditions
- Experience working in a community based care setting
At First City we offer the following benefits:
- Competitive salary
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- 28 Days Holiday pro rata
- Paid comprehensive induction training and shadow shifts (subject to contract type)
- Free uniform
- Additional industry recognised training / Opportunity for career progression
- Motor maintenance discount with a local garage
- Access to Employee assistance programme with Health Assured.
- Workplace pension with Nest
- Discounts at major retailers with Blue Light Card
- Refer a friend scheme
- Temporary company pool car
Any successful candidate will need to support both adults as well as children.
ALL JOBS WITH FIRST CITY NURSING AND CARE ARE SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CERTIFICATE AND FULL COMPLETION OF MANDATORY TRAINING
Experienced Carer
Since 1999 First City group has been proud to provide care and support people in the local community of Swindon, to achieve their personal outcomes and maintain independence from within the comfort of their own homes.
We are looking for experienced individuals to join our care team out in the community.
Holding an NVQ level 3 or Equivalent in Health and Social Care opens doors to working within a multidisciplinary team and holding more autonomy in your role.
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Morning shifts - 7am - 2:30pm
Evening shifts - 2:30pm - 11pm
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Duties can include:
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- Helping with mobility
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- Preparing meals, Shopping Calls and Light domestic tasks
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"This experience has not only strengthened my passion for nursing but also equipped me with essential skills and knowledge for my future career"
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- Competitive salary
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- Paid comprehensive induction training and shadow shifts (subject to contract type)
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- Discounts at major retailers with Blue Light Card
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PLEASE NOTE: The rate advertised is for those who hold an NVQ 3 or Above in health and social care.
If you apply for this role and you are not suitable a member of our team may direct you to a different role, this can affect the pay rate and duties, multiple applications are not required.
This role is NOT open to applications from those who reside outside the UK. Should you apply for this role and be found to live outside the UK, your application will be rejected.
ALL JOBS WITH FIRST CITY NURSING AND CARE ARE SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CERTIFICATE AND FULL COMPLETION OF MANDATORY TRAINING
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Working in the community as a care assistant means you will need to be quick thinking, kind hearted and put the people we support first promoting their independence with a person centred approach.
Rate: £13.04 35p Mileage
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First City Group are proud to support the local community, operating in and around Swindon, including but not limited to; West Swindon, North Swindon, Town Centre, Wroughton, Chiseldon and Highworth.
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Morning shifts - 7am - 2:30pm
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Monday - Sundays
Full-Time, Part-Time, Weekends
At First City we offer the following benefits:
- Competitive salary (Guaranteed hours available T&C's apply)
- Welcoming colleagues and a supportive office team with an open door approach
- 28 Days Holiday pro rata
- Paid comprehensive induction training and shadow shifts (subject to contract type)
- Free uniform
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- Additional industry recognised training / Opportunity for career progression
- Motor maintenance discount with a local garage
- Access to Employee assistance programme with Health Assured.
- Workplace pension with Nest
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What our carers feel about being in this role:
"I like engaging with the clients and providing care that is beneficial to their needs and in their own setting."
"I took a break from care and explored other careers but have come back as that is what I enjoy and find it very fulfilling."
"I like being an important part of a clients daily routine and also seeing different people's faces and the flexibility with First City."
"Working with First City helped me understand how community care worked and what happens when a person is discharge from hospital back to their own homes"
Please use the below link that will take you to our website where you will find more information.
Kind, personalised care for a happy, fulfilling life. (firstcitynursing.co.uk)
ALL JOBS WITH FIRST CITY NURSING AND CARE ARE SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CERTIFICATE AND FULL COMPLETION OF MANDATORY TRAINING
PLEASE NOTE: The rate advertised is for those who hold an NVQ 2 or Above in health and social care.
If you apply for this role and you are not suitable a member of our team may direct you to a different role, this can affect the pay rate and duties, multiple applications are not required.
This role is NOT open to applications from those who reside outside the UK. Should you apply for this role and be found to live outside the UK, your application will be rejected.
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