Support Planner

SIMILAR JOBS

• Night support worker - Autism and Epilepsy

  £12.68 per hour Full Training, Pension

  Swindon

  Care and Support Staff

  Permanent

  We have an exciting opportunity to join an existing team to provide waking night support for an individual within her own home, ensuring her safety and well-being throughout the night.

  You will be working in a specialized 3 – 1 package to support a young lady with her changing needs due to her Autism, Epilepsy and behaviours that challenge.

  First City are looking for a confident individual to join the team.

  Full specialised training is provided for any appointed applicant whether you have experience in the industry, supporting someone with Autism or no experience.

  We are looking for a candidate who is naturally passionate about caring and able to promote and encourage independence. You will be required to work as part of a team and follow the service user's outcome-based support plan under the guidance and direction of the management staff. 

  Positions available: Full Time Nights and BANK

  Hours:  WAKE NIGHTS – 22:00pm – 7:00am

  Rate: £12.68ph

  Our customer has a great sense of humour and loves to build rapport with new people in her team, so she’s looking for someone who she can have a laugh with. While she is very social and enjoys activities such as going to farms, walks, clubbing, and attending friendship circles, your role during waking nights will focus on ensuring her safety, well-being, and comfort throughout the night.

  She experiences seizures due to Epilepsy and while they may not be frequent, they do require rescue medication and, at times, hospital support. Being able to recognize and respond to her unique communication signs is essential in providing effective support and anticipating a seizure or any triggers that could lead to behaviours that challenge.

  Your Role at Waking Night colleague:

  • Regular physical monitoring every 10 minutes throughout the night
  • Constant observation through a monitor
  • Keeping living environment tidy and maintaining a calm atmosphere.
  • Alert sleeping colleagues to ensure safe and effective support if customer wakes
  • Providing assistance when required for personal care, though the customer is largely independent
  • Supporting with the evening and morning routines

  Although this is an established team, our customer’s needs are evolving, so we require individuals who can adapt to any changes. Due to the specialist nature of this role, the successful candidate must also be prepared to work within other areas of the business in and around Swindon if needed. 

  Essential –

  • Must have flexibility and willingness to work varying shifts, including weekends
  • Be a team player

  Desirable-

  • A full valid UK driving licence and be happy to drive our customers vehicle
  • Experience working with individuals with Autism, Epilepsy and challenging behaviours

  In return we offer a; Competitive salary, 28 Days Holiday pro rata, Paid comprehensive induction training and shadow shifts (subject to contract type), Free uniform, Additional industry recognised training / Opportunity for career progression, amongst many other benefits – please visit our website to find out more.

  ALL JOBS WITH FIRST CITY NURSING AND CARE ARE SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CERTIFICATE AND FULL COMPLETION OF MANDATORY TRAINING

   

• Care and Support Worker - Agency

  £12.88 - £15.68 per hour Pension, weekly pay

  Swindon

  Care and Support Staff

  Agency

  Join a supportive team that values your contributions and celebrates your successes as we work together to make a positive impact!

  
  Are you a dedicated healthcare assistant or support worker on the lookout for new opportunities in Swindon? Are you looking for flexible work that fits around your lifestyle?

  
  First City Recruitment, part of the First City Group, is on the hunt for Care Assistants and Support Workers to join our agency staffing team in Swindon and the surrounding areas.

  
  We offer a wide range of hours to suit your schedule, though these are not guaranteed as permanent positions, we're in a strong position to provide consistent work and excellent support, ensuring you'll have the stability you need and the flexibility you want. As an agency worker, you'll enjoy competitive pay, the freedom to choose shifts that work for you, and the opportunity to gain experience in diverse settings. Whether you're looking to supplement your income or explore new opportunities, our agency provides the support and flexibility you need to thrive.

  
  Location: Swindon and surrounding areas
  Pay: Weekly pay - £12.88 per hour (inclusive of holiday pay) paid weekly every Friday.
  Hours: Days or Nights, Minimum 12 hours shifts (to meet the needs of those we support on occasions there may be flexibility in timings)

  
  We're looking for reliable, empathetic, and caring individuals with at least six months of recent UK care experience to join our welcoming and professional team. Our comprehensive induction training program is designed to enhance your skills and ensure you provide the highest quality of care. We value staff with the right mindset and behaviours, as they are essential to maintaining our workplace values at the core of everything we do. Join our dynamic team and be a part of a rewarding journey where your skills truly make a difference.

  
  We'd love to hear from you if you have experience doing:
  * Residential Care
  * Support Work
  * Healthcare Assistant (HCA)
  * Care Assistant
  * Domiciliary Care
  * Homecare
  * Working with challenging behaviours
  * 1-1 Care
  * Autism Support Work
  Working with us you will receive:
  * Excellent rates of hourly pay £12.88 - £15.68 (inclusive of holiday pay)
  * Refer a friend scheme.
  * Weekly pay
  * Flexible day or night shifts, 12 hour shifts available.
  * NEST pension plan
  * Free Comprehensive and rewarding in house classroom-based training.
  * Access to health and social care diploma courses (T&C's Apply)
  * Enhancements rates of pay on bank holidays and over the Christmas period
  * Eligibility to Blue light card - a variety of discounts at your favourite stores, holiday bookings and many restaurants.
  * 24-hour support from our experienced office team

  
  Our Requirements:
  * You will need to be caring, kind, patient, reliable, honest, and trustworthy.
  * Willing to undertake Personal Care tasks including bathing and toileting.
  * Be comfortable and confident working as part of a team or lone working.
  * A willingness to be flexible to meet the requirements of our client base.
  * You must have the right to work in the UK.
  * You must be responsible for your own transport arrangements

  
  Are you ready to step into a role that not only challenges you but also allows you to transform lives every day? If you believe you have the passion and skills to provide outstanding care, we want to hear from you!

  
  At First City Recruitment, we are dedicated to safeguarding and promoting the welfare of vulnerable children and adults. As such, all employment offers are subject to an enhanced DBS check, satisfactory references, and the completion of mandatory training.

  

• Compliance Administrator

  £26000 Full training, Pension

  UK, Swindon

  Administrative

  Permanent

  First City is a respected care provider, known for our dedication to delivering exceptional care to our customers. We take pride in maintaining the highest standards of care and compliance with all regulatory requirements. Our team is passionate about continuous improvement and fostering a supportive, collaborative work environment.

  We are seeking a friendly, detail-oriented, and professional individual with excellent communication skills to join our team as a Compliance Administrator. This role offers an exciting opportunity to contribute directly to maintaining the quality and safety of our care services.

  Location: Swindon
  Salary: £26,000
  Hours: 40 hours per week (08:30 am–5:00 pm, Monday to Friday) – Some flexibility may be needed to meet the needs of the business

  The Role
  This position is ideal for someone with experience in care delivery who is ready to take on a role focused on ensuring the highest compliance and care quality standards. As a Compliance Administrator, your responsibilities will include:

  • Monitoring alerts from our care system
  • Reviewing carers' notes to ensure they meet quality and regulatory standards.
  • Proactively addressing gaps in care delivery in collaboration with staff.
  • Effectively escalating issues to the appropriate personnel when needed.
  • Ensuring strict adherence to CQC regulations and compliance standards.
  • Conducting follow-ups on outstanding matters and documenting actions.
  • Supporting staff through constructive and professional conversations.
  • Promoting best practices across care teams.
  • Reviewing written statements
  • Developing action plans in line with audit findings to drive continuous improvement.

  The above is not an exhaustive list of duties*

  Additionally, you’ll have opportunities to shadow colleagues in the community to strengthen quality assurance, align policy with practice, and foster open communication. This hands-on approach promotes trust and teamwork, ensuring the highest care standards for our customers.

  What We’re Looking For

  • Experience: Background in the care sector is desirable but not essential.
  • Skills: Confident, assertive, and able to challenge constructively and professionally.
  • Knowledge: Familiarity with CQC regulations, Fundamental Standards and Person-Centred Plans.
  • Communication: Strong written and verbal communication skills.
  • Proficient with technology: Competent to use various computer systems.
  • Personality: Friendly, enthusiastic, and trustworthy with a can-do attitude.

  In return we offer:

  • Excellent training and support
  • Access to Blue Light Card discount scheme
  • Motor maintenance discount with a local garage
  • 28 days annual leave entitlement inclusive of public holidays
  • Access to Employee assistance programme with Health Assured.
  • Free onsite parking
  • Workplace pension with Nest
  • Refer a friend scheme

  Why Join Us?
  If you’re detail-oriented and passionate about ensuring compliance and excellence in care, we want to hear from you. At First City, you’ll be part of a team that values collaboration, continuous improvement, and making a real difference in people’s lives.