Support Worker

Are you a highly qualified care professional with a passion for excellence? Do you have the expertise to make a meaningful impact on the lives of young people and adults while upholding the highest standards of care? If you thrive in a role that demands leadership, precision, and a commitment to empowering independence, we want to hear from you!

At First City, we've been delivering high-quality care since 1999. Now, we're looking for experienced care professionals who hold an NVQ Level 3 (or equivalent) in Health & Social Care to join our dedicated team.

Salary: £13.16 per hour 35p mileage
Hours: Full-Time, Part-Time, Weekends
Shifts Available: Mornings (7 AM - 2:30 PM), Evenings (2:30 PM - 11 PM)
Location: Swindon & Surrounding Areas

What's in It for You?

• Exclusive Rate: Competitive pay for experienced care workers
• Empowerment & Growth: Work within a multidisciplinary team and help individuals achieve greater independence
• A Supportive Team: An open-door policy and strong career progression opportunities
• Meaningful Work: Play a key role in enabling people to live independently and confidently in their own homes

Your Role Will Include:

• Providing person-centred care tailored to individual needs
• Assisting with personal care, mobility, and medication
• Supporting with daily routines, meal preparation, and light domestic tasks
• Encouraging individuals to take control of their daily activities and gain independence
• Mentoring and supporting new staff members
• Liaising with healthcare professionals to ensure the best outcomes for those we support

What We're Looking For:

• Essential: NVQ Level 3 in Health & Social Care, Full UK Driving Licence, and at least 1 years' experience in Health & Social Care
• Desirable: Experience in community-based care

"This experience strengthened my passion for nursing and gave me essential skills for my career." - Former Team Member

Why Choose First City?

We don't just offer jobs-we offer careers. As part of our team, you'll receive:
✅ Comprehensive paid training and induction shadow shifts
✅ **Free uniform and PPE **
✅ A supportive work environment with career progression opportunities
✅ Employee Assistance Programme with Health Assured
✅ Workplace pension with Nest
✅ Motor maintenance discount with a local garage
✅ Refer-a-Friend Scheme - Earn rewards for bringing great people on board
✅ Access to discounts at major retailers with the Blue Light Card
✅ **Temporary company pool car **

Important Information:

• All roles require an Enhanced DBS check, satisfactory references, and completion of mandatory training.
• This role is only open to applicants based in the UK.
• If you apply and don't meet the criteria for this role, we may direct you to another suitable opportunity within First City.

Become Part of Charmes Care - Where Compassion Meets Opportunity

Are you driven by the desire to make a positive impact on others' lives? Do you want a role that combines personal satisfaction with professional growth? Charmes Care, a part of the First City Care Group, is looking for caring, dedicated individuals to join our team and deliver exceptional care to the local community.

Why Choose Charmes Care?

At Charmes Care, we provide consistent employment and ongoing support. Whether you're an experienced care professional, someone who's supported a loved one, or a newcomer to the field, we offer outstanding training to help you thrive in your role.

In this position, you'll be supporting individuals in the local community to live independently in their own homes-where they feel comfortable and secure. Charmes Care is committed to high standards of care, and we're seeking individuals who share our values and dedication to excellent service.

What We Offer:

• Competitive Salary: £26,956.80 (based on a 40-hour contract), plus mileage. Hourly rate of £12.96.
• Flexible Work Options: We offer full-time, part-time, and bank positions, giving you the flexibility to work hours that suit you.
• Training & Development: No experience is required-we provide full training. If you're compassionate and motivated to help, this role could be perfect for you.
• Rewarding Work: Play a vital role in improving the quality of life for individuals and the wider community.

Your Key Responsibilities:

• Assist individuals to live independently in their homes.
• Provide support with daily routines, including personal care (showering, bathing, continence care).
• Help with mobility and administer medication as needed.
• Prepare meals, assist with light domestic tasks, and offer companionship.
• Deliver care tailored to individual needs as outlined in their care plans.

Locations We Serve:

Charmes Care supports the Isle of Wight community, covering areas like East Cowes, Cowes, Wootton, Binstead, Ryde, Seaview, St Helens, Bembridge, and Brading.

Hear from Our Caregivers:

"I truly enjoy engaging with clients and providing care that makes a difference in their lives, all within the comfort of their own home."

"After taking a break from the care sector, I returned because it's such a fulfilling job. Helping others is what I love most."

Requirements:

• A full driving license and access to a vehicle is essential.
• A friendly, caring, and compassionate attitude with a desire to go above and beyond in your role.

First City Benefits:

• Guaranteed Hours (T&Cs apply)
• 28 Days Holiday (pro-rata)
• Paid Induction & Shadow Shifts (subject to contract)
• Free Uniform
• Ongoing Training & Career Progression Opportunities
• Employee Assistance Programme with Health Assured
• Workplace Pension with Nest
• Retail Discounts through the Blue Light Card
• Refer a Friend Scheme
• Access to Company Pool Car

Important Notes:

All positions with First City Nursing and Care are subject to satisfactory references, an enhanced DBS check, and completion of mandatory training.

If your application is not suitable for the role you applied for, a team member may recommend an alternative position, which may affect pay and duties.

Join us at Charmes Care - where your compassion meets opportunity with plenty of work to keep you engaged and inspired.

Are you passionate about helping others? Do you want a role where your dedication truly makes a difference? Charmes Care, part of the First City Care Group, is looking for compassionate, motivated individuals to join our team and provide exceptional care in the local community.

Why Choose Charmes Care?

We're in a strong position to provide consistent work and excellent support, ensuring you'll have the stability you need and the flexibility you want. Whether you're an experienced professional, have cared for a loved one, or are entirely new to the field, we provide outstanding training to help you thrive.

This role will involve supporting people in the local community to live independently at home and stay in the place they are familiar with and love. Charmes care part of the First City Care Group are looking for committed staff to embrace our company ethos and values and provide excellent standards of care to our customers.

Whether you've got experience, been caring for a family member, or you dedicate your time to helping others; this will have given you the invaluable knowledge needed to provide care to others.

However, experience isn't necessary, we provide full training and encourage candidates from all sectors to apply. If you are friendly, caring, compassionate and have the drive to go the extra mile, alongside our outstanding training this could be the perfect role for you.

Salary: £26,956.80 plus mileage (Salary based on 40 hour contract)

Positions available: Full time, Part time, Weekends

Hours: Mornings with 7am starts and/or Evenings with 11pm finishes

Your responsibilities may include:

• Supporting people in the local community to live independently at home.
• Support customers with their day to day routine;
• Assisting with personal care such as showering, bathing, continence care
• Helping with mobility
• Administering medication,
• Preparing meals
• Light domestic tasks
• Companionship
• Individual requirements outlined in each person-centred support plan.

Charmes Care are proud to support the community in and around Isle of Wight including but not limited to: East Cowes, Cowes, Wootton, Binstead, Ryde, Seaview, ST Helens, Bembridge and Brading

What are carers feel about being in this role:

"I like engaging with the clients and providing care that is beneficial to their needs and in their own setting."

"I took a break from care and explored other careers but have come back as that is what I enjoy and find it very fulfilling."

A Full driving licence and access to your own vehicle is essential for this role

First City Benefits include:

• Competitive salary (Guaranteed hours available T&C's apply)
• 28 Days Holiday pro rata
• Paid comprehensive induction training and shadow shifts (subject to contract type)
• Free uniform
• Additional industry recognised training / Opportunity for career progression
• Access to Employee assistance programme with Health Assured.
• Workplace pension with Nest
• Discounts at major retailers with Blue Light Card
• Refer a friend scheme
• Access to company pool car

ALL JOBS WITH FIRST CITY NURSING AND CARE ARE SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CERTIFICATE AND FULL COMPLETION OF MANDATORY TRAINING

PLEASE NOTE: If you apply for this role and aren't suitable a member of our team may direct you to a different role, this can affect the pay rate and duties

We have an exciting opportunity to join an existing team to provide waking night support for an individual within her own home, ensuring her safety and well-being throughout the night.

You will be working in a specialized 3 – 1 package to support a young lady with her changing needs due to her Autism, Epilepsy and behaviours that challenge.

First City are looking for a confident individual to join the team.

Full specialised training is provided for any appointed applicant whether you have experience in the industry, supporting someone with Autism or no experience.

We are looking for a candidate who is naturally passionate about caring and able to promote and encourage independence. You will be required to work as part of a team and follow the service user's outcome-based support plan under the guidance and direction of the management staff. 

Positions available: Full Time Nights and BANK

Hours:  WAKE NIGHTS – 22:00pm – 7:00am

Rate: £12.68ph

Our customer has a great sense of humour and loves to build rapport with new people in her team, so she’s looking for someone who she can have a laugh with. While she is very social and enjoys activities such as going to farms, walks, clubbing, and attending friendship circles, your role during waking nights will focus on ensuring her safety, well-being, and comfort throughout the night.

She experiences seizures due to Epilepsy and while they may not be frequent, they do require rescue medication and, at times, hospital support. Being able to recognize and respond to her unique communication signs is essential in providing effective support and anticipating a seizure or any triggers that could lead to behaviours that challenge.

Your Role at Waking Night colleague:

• Regular physical monitoring every 10 minutes throughout the night
• Constant observation through a monitor
• Keeping living environment tidy and maintaining a calm atmosphere.
• Alert sleeping colleagues to ensure safe and effective support if customer wakes
• Providing assistance when required for personal care, though the customer is largely independent
• Supporting with the evening and morning routines

Although this is an established team, our customer’s needs are evolving, so we require individuals who can adapt to any changes. Due to the specialist nature of this role, the successful candidate must also be prepared to work within other areas of the business in and around Swindon if needed. 

Essential –

• Must have flexibility and willingness to work varying shifts, including weekends
• Be a team player

Desirable-

• A full valid UK driving licence and be happy to drive our customers vehicle
• Experience working with individuals with Autism, Epilepsy and challenging behaviours

In return we offer a; Competitive salary, 28 Days Holiday pro rata, Paid comprehensive induction training and shadow shifts (subject to contract type), Free uniform, Additional industry recognised training / Opportunity for career progression, amongst many other benefits – please visit our website to find out more.

ALL JOBS WITH FIRST CITY NURSING AND CARE ARE SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CERTIFICATE AND FULL COMPLETION OF MANDATORY TRAINING

Help shape the future of adult social care in Swindon!

Join our dedicated team supporting nearly 600 people across Swindon and the surrounding areas, playing a key role in delivering essential social care services. We are seeking a proactive and organised Care Coordinator to join our fast-paced office team. This permanent position offers an excellent opportunity to grow your career in health and social care while working in a supportive and dynamic environment.

Location: Swindon
Salary: £24,960* with an OTE of £29,270 (inclusive of on-call duties)
(*Salary currently under review in line with NMW increase)
Hours: 40 hours per week shared out-of-hours on-call service
(Office hours: Monday-Friday, 08:30 - 17:00. Some flexibility may be required to meet business needs.)

Key Responsibilities:

• Efficiently schedule and allocate care workers to client visits, ensuring continuity of care and appropriate skill matching.
• Maintain effective communication with care workers, providing support, guidance, and timely resolution of queries.
• Collaborate with healthcare professionals to ensure seamless service delivery.
• Accurately complete and maintain all necessary documentation and systems.
• Handle confidential matters with professionalism and integrity.
• Provide compassionate, empathetic, and person-centred support to clients.

Essential Requirements:

• Previous experience in health and social care, preferably in a community-based setting.
• Strong administrative and computer skills.
• A professional, caring, and respectful approach.
• Excellent organisational skills with the ability to work effectively under pressure.

Desirable:

• Health and social care qualifications (e.g., NVQ Level 2/3 or above).
• Experience in rostering and scheduling.
• Previous experience in an on-call capacity.
• A valid UK driving licence and access to a vehicle.

What We Offer:

• Comprehensive training and ongoing support.
• Access to the Blue Light Card discount scheme.
• Motor maintenance discount with a local garage.
• 28 days of annual leave (inclusive of public holidays).
• Employee Assistance Programme with Health Assured.
• Free onsite parking.
• Workplace pension with Nest.
• Refer-a-friend scheme.

If this role isn't the right fit for you, we may be able to direct you to another suitable position within our organisation. Please note, all applicants must have the right to work in the UK, as we are unable to provide sponsorship for this role.

Employment is subject to satisfactory references, an enhanced DBS check, and the completion of mandatory training.

We don’t just offer jobs—we offer careers.

Do you thrive in a role that brings variety, fulfilment, and the opportunity to help people achieve independence? If so, we’d love to hear from you!

First City Nursing and Care have a fantastic vacancy for a healthcare assistant within our independent living hubs in and around Swindon.

If you're friendly, approachable, empathetic towards others and have the drive to go the

extra mile, we are looking for you.

Whether you've got experience, been caring for a family member, or you dedicate your time to helping others; this will have given you the invaluable knowledge needed to provide care to others.

Previous experience is not necessary as full training will be given although we welcome applications from experienced carers.

Location: Swindon – Rodboune, Moredon, Wroughton, Highworth

Hours Available: Full-Time or  Part-Time

Shifts Available: Morning 7am-3 pm - Evening 3pm-11:00pm – Waking Nights 8pm – 7am

Weekend commitment is required for this vacancy.

Salary: £11.44ph

As a healthcare assistant you will be promoting independence and supporting with duties outlined in each person-centred care plan such as:

• Providing person-centred care tailored to individual needs

• Assisting with personal care, mobility, and medication

• Supporting with daily routines, meal preparation, and light domestic tasks

• Encouraging individuals to maintain independence

• Liaising with healthcare professionals to ensure the best outcomes for those we

support

• Follow instructions and able to work in a team but use their own initiative

A driving licence is not required for this position, however the successful candidate will be responsible to get to and from shifts for their relevant shift times at any 4 of the above locations.

As part of our team, you’ll receive:

 Comprehensive paid training and induction shadow shifts

 **Free uniform and PPE **

 A supportive work environment with career progression opportunities

 Employee Assistance Programme with Health Assured

 Workplace pension with Nest

 Motor maintenance discount with a local garage

 Refer-a-Friend Scheme – Earn rewards for bringing great people on board

 Access to discounts at major retailers with the Blue Light Card

 **Temporary company pool car **

ALL JOBS WITH FIRST CITY NURSING AND CARE ARE SUBJECT TO SATISFACTORY

REFERENCES, ENHANCED DBS CHECK AND FULL COMPLETION OF MANDATORY

TRAINING