Experienced Support Worker Job - Swindon | Support Worker

Job Description

This role is a bespoke opportunity for experienced support workers to support our intermediate and reablement services. This position is unique to a traditional domiciliary care role, as you hold further responsibilities, including liaising with other healthcare professionals to review a person's support on an ongoing basis, ensuring a holistic approach with a focus on working closely with our customers to achieving the person's desired outcomes.

You will be Working with a multidisciplinary team will mean you working alongside occupational therapists, physiotherapists, nurses as well as many other professions therefore providing you with the exposure to a wide range of roles across Health and Care sector.

No day will be the same as you join an outstanding team of highly trained individuals to promote and encourage independence to customers. We are proud to support other healthcare organisations including the local hospital by enabling individuals to return to their own home; with a range of community therapy, community nursing, frailty, housing and social care services, to promote independent living, support and plan their return back into the community, when hospital admission is no longer required.

Full driving licence and access to a vehicle is essential for this role as well as commitment for morning shifts, evenings and some weekend commitment.

This is huge opportunity to learn from others and consider the career path that is right for you, if you aspire to progress. There will be opportunity to increase knowledge through training ventures and opportunity for career progression.

Location: Swindon and Surrounding Area

Schedule:

AM - 7am - 3pm

PM - 3pm - 11pm

Hours Available: Full-Time, Part-Time, Weekends, Bank,

Rate from £12.96ph - £13.76ph 35p Mileage (dependant on qualifications)

The successful applicant will:

Be honest, reliable, caring, trustworthy and compassionate
Hold at least an NVQ 2 in Care or equivalent - this is desirable but not essential as full training can be provided to work towards this qualification
Hold a minimum of one year's experience in health and social care (within a community-based setting would be preferable)
Hold a full, valid driving licence and have access to your own vehicle
Have excellent communication skills and be confident to liaise with other healthcare professionals to advise on and support customers' requirements, which can include equipment & medication arrangements

First City Benefits include:

Competitive salary (Guaranteed hours available T&C's apply)
28 Days Holiday pro rata
Paid comprehensive induction training and shadow shifts (subject to contract type)
Free uniform
Additional industry recognised training / Opportunity for career progression
Motor maintenance discount with a local garage
Access to Employee assistance programme with Health Assured.
Workplace pension with Nest
Discounts at major retailers with Blue Light Card
Refer a friend scheme
Access to company pool car

ALL JOBS WITH FIRST CITY NURSING AND CARE ARE SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CERTIFICATE AND FULL COMPLETION OF MANDATORY TRAINING

PLEASE NOTE: If you apply for this role and aren't suitable a member of our team may direct you to a different role, this can affect the pay rate and duties

SIMILAR JOBS

Experienced Support worker - Wootton Bassett

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First City are looking to recruit passionate & enthusiastic support workers to join our workforce and become part of what we believe to be, something incredibly rewarding.

This specific role is supporting a young man with Cerebral Palsy in Royal Wootton Bassett, Swindon.

You will be working in the family home, in a fun, friendly and welcoming environment. You will be joining in varied activities and helping to explore new activities. You will be working within a support team to enable this young man to communicate to his best level, helping with his personal care needs and encouraging him to be as independent as possible.

Location: Wootton Bassett

Rate: £11.44ph

Hours Available: Full Time / Part Time

Shift patterns - 07.00 - 14.30 and/or 14.30 - 22.00 and/or 22.00 - 07.00 (Sleep night)

Our customer communicates using a choice board, eye movement, touching and can also read lips, facial expressions and body language.

The ideal candidate is someone with a background of supporting individuals with physical and learning disabilities, someone who wants to share interests and hobbies, someone fun but responsible and someone this young man can build a fantastic rapport with.

About you:
- You are reliable and professional - you value honesty and discretion
- You enjoy working in a relaxed, fun, family environment whilst working hard and seeing your client make progress and being a part of that.
- You are friendly and approachable
- You are flexible and you work well under pressure
Responsibilities will include:
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- Feeding
- Personal care
- Moving and Assisting
- Supporting with activities and planning day trips
- Community Access
- General household tasks
A minimum of 6 months health and social care experience is required for this role preferably with specific knowledge and familiarity of brain injuries, however transferable skills and personal experience will be considered. A full clean driving licence is desirable.

Benefits:
- Access to Employee assistance programme with Health Assured.
- Opportunity to increase knowledge through training opportunities
- Opportunity for career progression
- Excellent training and support
- Refer a friend scheme
- Excellent training and support
- Access to Blue Light Card discount scheme
ALL JOBS WITH FIRST CITY NURSING AND CARE ARE SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CERTIFICATE AND FULL COMPLETION OF MANDATORY TRAINING
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First City is a respected care provider, known for our dedication to delivering exceptional care to our customers. We take pride in maintaining the highest standards of care and compliance with all regulatory requirements. Our team is passionate about continuous improvement and fostering a supportive, collaborative work environment.
We are seeking a friendly, detail-oriented, and professional individual with excellent communication skills to join our team as a Compliance Administrator. This role offers an exciting opportunity to contribute directly to maintaining the quality and safety of our care services.
Location: Swindon
Salary: £26,000
Hours: 40 hours per week (08:30 am-5:00 pm, Monday to Friday) - Some flexibility may be needed to meet the needs of the business
The Role
This position is ideal for someone with experience in care delivery who is ready to take on a role focused on ensuring the highest compliance and care quality standards. As a Compliance Administrator, your responsibilities will include:
- Monitoring alerts from our care system
- Reviewing carers' notes to ensure they meet quality and regulatory standards.
- Proactively addressing gaps in care delivery in collaboration with staff.
- Effectively escalating issues to the appropriate personnel when needed.
- Ensuring strict adherence to CQC regulations and compliance standards.
- Conducting follow-ups on outstanding matters and documenting actions.
- Supporting staff through constructive and professional conversations.
- Promoting best practices across care teams.
- Reviewing written statements
- Developing action plans in line with audit findings to drive continuous improvement.
The above is not an exhaustive list of duties*
Additionally, you'll have opportunities to shadow colleagues in the community to strengthen quality assurance, align policy with practice, and foster open communication. This hands-on approach promotes trust and teamwork, ensuring the highest care standards for our customers.
What We're Looking For
- Experience: Background in the care sector is desirable but not essential.
- Skills: Confident, assertive, and able to challenge constructively and professionally.
- Knowledge: Familiarity with CQC regulations, Fundamental Standards and Person-Centred Plans.
- Communication: Strong written and verbal communication skills.
- Proficient with technology: Competent to use various computer systems.
- Personality: Friendly, enthusiastic, and trustworthy with a can-do attitude.
In return we offer:
- Excellent training and support
- Access to Blue Light Card discount scheme
- Motor maintenance discount with a local garage
- 28 days annual leave entitlement inclusive of public holidays
- Access to Employee assistance programme with Health Assured.
- Free onsite parking
- Workplace pension with Nest
- Refer a friend scheme
Why Join Us?
If you're detail-oriented and passionate about ensuring compliance and excellence in care, we want to hear from you. At First City, you'll be part of a team that values collaboration, continuous improvement, and making a real difference in people's lives.
Compliance Administration Apprentice

Up to £13312 per annum Pension, Full Training

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First City is a trusted and reputable care provider, dedicated to delivering outstanding care to our customers. We prioritize maintaining the highest standards of quality and compliance while fostering a supportive and collaborative workplace.
We are excited to offer a Business Administration Level 3 Apprenticeship within our team. This is an excellent opportunity for someone eager to learn, grow, and contribute to the vital compliance and quality processes that ensure exceptional care for our customers.
Salary: £13,312 per annum, for the 1st year - Rate will be assessed after a year.
Location: Swindon
Hours: 08.30am -17.00pm. Monday - Friday

As a Compliance Administrator Apprentice, you'll work alongside experienced professionals, gaining hands-on experience while studying for your Level 3 qualification in Business Administration.
Your responsibilities will include:
- Monitoring alerts from our care system and identifying issues requiring action.
- Assisting in addressing and resolving gaps in care delivery.
- Escalating urgent issues to relevant team members promptly and accurately.
- Supporting the compliance team in maintaining accurate records and documentation.
- Collaborating with colleagues to ensure alerts are actioned effectively and efficiently.
- Conducting follow-ups to ensure alert-related actions are completed.
You'll receive mentorship and guidance to help you develop the skills required for compliance administration, including a focus on using alert monitoring systems, regulatory compliance, and effective communication.

This apprenticeship is perfect for someone who is:
- Eager to Learn: No prior experience in care is required-just a willingness to grow and develop in a professional environment.
- Tech-Savvy: Confident using technology and learning new systems.
- A Strong Communicator: Capable of clear and professional written and verbal communication.
- Organized and Detail-Oriented: Able to manage tasks, meet deadlines, and pay close attention to detail.
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Why Join Us?
As an apprentice at First City, you'll receive:
- A fully supported apprenticeship program, allowing you to earn while you learn.
- Hands-on experience in a professional and caring environment.
- Opportunities for personal and professional development.
- Mentorship and training from experienced team members.
- A chance to make a meaningful contribution to the quality of care services.
Requirements:
- Be 18 years of age or older
- Must have at least a grade C or 4 GCSE or equivalent in Maths and English or willing to undertake Functional Skills as part of the course
- Have an understanding and/or interest of the health and social care sector
Duration:
The Apprenticeship will take between 12 - 18 months to complete
Course: Business Administration Level 3
Start your journey with us and build a rewarding career in business administration while making a real difference in people's lives.