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Compliance Administrator

£26000 Full training, Pension
FCG 302

Job description

First City is a respected care provider, known for our dedication to delivering exceptional care to our customers. We take pride in maintaining the highest standards of care and compliance with all regulatory requirements. Our team is passionate about continuous improvement and fostering a supportive, collaborative work environment.

We are seeking a friendly, detail-oriented, and professional individual with excellent communication skills to join our team as a Compliance Administrator. This role offers an exciting opportunity to contribute directly to maintaining the quality and safety of our care services.

Location: Swindon
Salary: £26,000
Hours: 40 hours per week (08:30 am–5:00 pm, Monday to Friday) – Some flexibility may be needed to meet the needs of the business

The Role
This position is ideal for someone with experience in care delivery who is ready to take on a role focused on ensuring the highest compliance and care quality standards. As a Compliance Administrator, your responsibilities will include:

  • Monitoring alerts from our care system
  • Reviewing carers' notes to ensure they meet quality and regulatory standards.
  • Proactively addressing gaps in care delivery in collaboration with staff.
  • Effectively escalating issues to the appropriate personnel when needed.
  • Ensuring strict adherence to CQC regulations and compliance standards.
  • Conducting follow-ups on outstanding matters and documenting actions.
  • Supporting staff through constructive and professional conversations.
  • Promoting best practices across care teams.
  • Reviewing written statements
  • Developing action plans in line with audit findings to drive continuous improvement.

The above is not an exhaustive list of duties*

Additionally, you’ll have opportunities to shadow colleagues in the community to strengthen quality assurance, align policy with practice, and foster open communication. This hands-on approach promotes trust and teamwork, ensuring the highest care standards for our customers.

What We’re Looking For

  • Experience: Background in the care sector is desirable but not essential.
  • Skills: Confident, assertive, and able to challenge constructively and professionally.
  • Knowledge: Familiarity with CQC regulations, Fundamental Standards and Person-Centred Plans.
  • Communication: Strong written and verbal communication skills.
  • Proficient with technology: Competent to use various computer systems.
  • Personality: Friendly, enthusiastic, and trustworthy with a can-do attitude.

In return we offer:

  • Excellent training and support
  • Access to Blue Light Card discount scheme
  • Motor maintenance discount with a local garage
  • 28 days annual leave entitlement inclusive of public holidays
  • Access to Employee assistance programme with Health Assured.
  • Free onsite parking
  • Workplace pension with Nest
  • Refer a friend scheme

Why Join Us?
If you’re detail-oriented and passionate about ensuring compliance and excellence in care, we want to hear from you. At First City, you’ll be part of a team that values collaboration, continuous improvement, and making a real difference in people’s lives.

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Night support worker - Autism and Epilepsy

£12.68 per hour Full Training, Pension

We have an exciting opportunity to join an existing team to provide waking night support for an individual within her own home, ensuring her safety and well-being throughout the night.

You will be working in a specialized 3 – 1 package to support a young lady with her changing needs due to her Autism, Epilepsy and behaviours that challenge.

First City are looking for a confident individual to join the team.

Full specialised training is provided for any appointed applicant whether you have experience in the industry, supporting someone with Autism or no experience.

We are looking for a candidate who is naturally passionate about caring and able to promote and encourage independence. You will be required to work as part of a team and follow the service user's outcome-based support plan under the guidance and direction of the management staff. 

Positions available: Full Time Nights and BANK

Hours:  WAKE NIGHTS – 22:00pm – 7:00am

Rate: £12.68ph

Our customer has a great sense of humour and loves to build rapport with new people in her team, so she’s looking for someone who she can have a laugh with. While she is very social and enjoys activities such as going to farms, walks, clubbing, and attending friendship circles, your role during waking nights will focus on ensuring her safety, well-being, and comfort throughout the night.

She experiences seizures due to Epilepsy and while they may not be frequent, they do require rescue medication and, at times, hospital support. Being able to recognize and respond to her unique communication signs is essential in providing effective support and anticipating a seizure or any triggers that could lead to behaviours that challenge.

Your Role at Waking Night colleague:

  • Regular physical monitoring every 10 minutes throughout the night
  • Constant observation through a monitor
  • Keeping living environment tidy and maintaining a calm atmosphere.
  • Alert sleeping colleagues to ensure safe and effective support if customer wakes
  • Providing assistance when required for personal care, though the customer is largely independent
  • Supporting with the evening and morning routines

Although this is an established team, our customer’s needs are evolving, so we require individuals who can adapt to any changes. Due to the specialist nature of this role, the successful candidate must also be prepared to work within other areas of the business in and around Swindon if needed. 

Essential –

  • Must have flexibility and willingness to work varying shifts, including weekends
  • Be a team player

Desirable-

  • A full valid UK driving licence and be happy to drive our customers vehicle
  • Experience working with individuals with Autism, Epilepsy and challenging behaviours

In return we offer a; Competitive salary, 28 Days Holiday pro rata, Paid comprehensive induction training and shadow shifts (subject to contract type), Free uniform, Additional industry recognised training / Opportunity for career progression, amongst many other benefits – please visit our website to find out more.

ALL JOBS WITH FIRST CITY NURSING AND CARE ARE SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CERTIFICATE AND FULL COMPLETION OF MANDATORY TRAINING

 

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Support Worker For Young Adults

Up to £11.44 per hour Full Training,Pension

We are seeking compassionate and enthusiastic Support Workers to join our team, providing essential support to young adults. This role is perfect for individuals who are passionate about helping others and enjoy engaging with young adults in a positive and encouraging environment.

Key Responsibilities:

  • Support young adults in various activities, including walks and outings.
  • Accompany young adults to local events and recreational activities.
  • Promote independence while ensuring their safety and well-being.
  • Provide a positive, respectful, and nurturing environment.
  • Build strong, trusting relationships with young adults in your care.
  • Varying levels of personal care

Hours Available: 2 - 4 hours Blocks, between 3 PM - 9 PM, Weekends 7am - 2:30pm and/or 2:30pm -11pm

Pay Rate: £11.44

Ideal Candidate:

  • A caring and patient individual, eager to make a positive difference in the lives of young adults.
  • Someone who enjoys being active and engaging in outdoor activities.
  • Able to work independently and as part of a team.
  • Good communicator, with a focus on understanding and meeting the needs of each young adult.
  • Past experience in a similar role is preferred but not essential as full training will be provided.
  • Desirable Full UK driving licence and access to a vehicle

Meet Our Values:

  • Respect: We treat every individual with dignity and respect, valuing their uniqueness.
  • Empathy: We listen and offer a caring approach to support young adults through their challenges.
  • Commitment: We are dedicated to providing the best possible care, ensuring young adults feel safe, valued, and empowered.

At First City we offer the following benefits:

  • Welcoming colleagues and a supportive office team with an open door approach
  • 28 Days Holiday pro rata
  • Paid comprehensive induction training and shadow shifts (subject to contract type)
  • Free uniform
  • Additional industry recognised training / Opportunity for career progression
  • Motor maintenance discount with a local garage
  • Access to Employee assistance programme with Health Assured.
  • Workplace pension with Nest
  • Discounts at major retailers with Blue Light Card
  • Refer a friend scheme
  • Access to company pool car

If you're looking for a rewarding role where you can make a real difference, we would love to hear from you!

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Evening & Weekends Domiciliary Care Assistant Swindon

Up to £13.04 per hour Full Training, Mileage, Pension

Are you a compassionate and quick-thinking individual looking to make a real difference in the community? Join us as a Care Assistant, where your commitment to supporting others will help people live independently at home. We are seeking candidates who are available for evening and weekend shifts to ensure we provide the best care to our clients.

Rate: £13.04 35p Mileage

PLEASE NOTE: The rate advertised is for those who hold an NVQ 2 or above in Health and Social Care.

We are a friendly, family-run homecare provider that believes in putting employees first. We offer a supportive work environment where your contributions are valued.

Key Responsibilities:

  • Supporting people in the local community to live independently at home.
  • Assisting with personal care, including showering, bathing, and continence care.
  • Helping with mobility and administering medication.
  • Preparing meals and assisting with light domestic tasks.
  • Providing care based on individual needs outlined in person-centred support plans.

What We're Looking For:

  • Full driving licence and access to a vehicle is essential.
  • Evening and weekend availability required.
  • Experience as a Care Assistant or Support Worker is welcome but not required-full training is provided.

Hours Available:

  • Evening Shifts: 2:30pm - 11pm
  • Evening Shifts: 6pm - 11pm
  • Weekend Shifts: 7am - 2:30pm and/or 2:30pm -11pm

Benefits:

  • Competitive salary (Guaranteed hours available T&C's apply)
  • 28 Days Holiday pro-rata
  • Paid induction training and shadow shifts
  • Free uniform
  • Paid 35p per mile between calls
  • Additional industry-recognized training and career progression opportunities
  • Discounts at major retailers with Blue Light Card
  • Access to Employee Assistance Programme
  • Motor maintenance discount with a local garage
  • Access to company pool car
  • Workplace pension with Nest
  • Refer a friend scheme

What our carers say:

  • "I enjoy being part of my clients' daily routines, and the evening and weekend shifts work perfectly with my schedule."
  • "I find this role so fulfilling. The flexibility with evening and weekend hours means I can balance my other commitments while doing something I love."
  • "Working with First City has given me the training and confidence to make a positive impact in the community."

Interested in Joining Our Team?
If you're passionate about providing high-quality care and have the availability to work evenings and weekends, we'd love to hear from you!

Visit firstcitynursing.co.uk for more details and to apply.

Kind, personalised care for a happy, fulfilling life.

ALL JOBS WITH FIRST CITY NURSING AND CARE ARE SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CERTIFICATE AND FULL COMPLETION OF MANDATORY TRAINING.

Please Note: The rate advertised is for those who hold an NVQ 2 or above in Health and Social Care. If you are not suitable for this role, a member of our team may direct you to a different opportunity, which may affect the pay rate and duties. No need for multiple applications. This role is not open to applicants residing outside the UK.

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