February Theme of the Month - roundup

• February 28, 2024

During the month of February we have drawn focus to Hoarding and Self-Neglect across all areas of the business.

Our training team have hosted additional courses for colleagues which focused on the theme of hoarding and self-neglect. New recruits discussed the topic during interview with our recruitment team, office teams have opened up conversations with colleagues during one-to-one and group meetings, and we have actively shared useful information across notice boards and social platforms.

It has been very insightful drawing focus to this specific topic, allowing colleagues throughout the business to refresh our knowledge on hoarding and self-neglect and collaborate ideas of how we can better support customers who may struggle with hoarding or self-neglect.

Useful links to further information relating to Hoarding and Self-Neglect can be found here:

• More information about hoarding
• Dorset and Wiltshire Fire and Rescue (specifically pages 12 and 13)
• WSAB useful guide on self-neglect

A message to our colleagues:

Please remember to take a look at our noticeboards when you visit the office for information relating to our theme of the month, and to join in the conversations!

If you have taken part in any of the training or conversations mentioned above and would like to share photos or comments, please email charlotteg@firstcitygroup.co.uk - we would love to hear what you think of our Theme of the Month!

We've enjoyed exploring Hoarding and Self-Neglect and look forward to bringing you more resources, offers and events during March and April's theme of the month which will be revealed later on Wednesday.

If you know of anyone who may be able to share their story, or to come in and talk about next months topic please get in touch with the office.

Take a look at what we did in January when we looked at Health, Wellbeing and Positivity.