All of the carers are amazing, I haven't had a bad one yet. They are all so professional and make my mum laugh.
The company is very busy, but there is always someone there at the end of the phone, to help and advise you and to try and answer any query you might have. I feel I have support from a team behind me.
I had a lovely young lady in your team support me the other day, I think she is a credit to the team!
There has been such a difference in my loved one since you started 1 to 1 support. She is a different person. The carer who was with her today was absolutely amazing, they were laughing and joking together.
My carer has gone above and beyond, she is an amazing carer
A member of the SHAPE team visited me last week for my care review. She made my day as she was so friendly and made me laugh, it really lifted my spirits
They deliver EACH and EVERY time, we would be truly lost without them. Please make sure they're both highly praised for their consistently outstanding work.
My colleague is great with Dan, she encourages him to sing his favourite music while supporting him. It was so lovely to hear how much he enjoys the visits for a sing a long.
The family of Simon said they wouldn’t want anyone else but First City visiting him. They commented on what a fantastic job we are doing for him and are very grateful for all of the carers hard work
Your great care team are truly lovely and patient people, and we appreciate their vital support
Highly recommend First City, the best thing I've ever done, 2 months in and I'm loving it and absolutely love being in such a great team
Daughter-in-law of Mrs Y called tonight to pass on how wonderful you are, she said you are very kind and she felt that you gave Mrs Y your full attention and went above and beyond to make sure that Mrs Y was cared for.
Thank you very, very much for the help and support you’ve provided for my mum over the last several months. You have some wonderful carers in your team, and I’ve appreciated your prompt assistance whenever I’ve been in touch with you.
Mrs X said that we are all so helpful on the phone & that her & her husband ‘loves’ seeing all the carers that we have sent. They have all been most pleasant and lovely and that they both look forward to seeing our joyful support staff each visit.
The family of Lesley have stated that the carers are doing a fantastic job and have done everything for their Grandma. Well done to the carers and First City for the great work.
An outstanding employer to work for, I've been here for a number of years, and I think they are the best care provider in Swindon. They really go the extra mile.
Training was fantastic and all went well today, I'm thankful to the team!
It’s very sad to be saying goodbye to the wonderful carers I have had the privilege of welcoming into my home and my life. They will all be missed very much!
I loved working for First City I recommend anyone who is thinking of a career in care or someone who needs a fresh challenge to give them a call
I would like to share my gratitude to all the First City carers who have provided care and support for Natasha. The care was excellent and I am very grateful.
I really can't thank the team enough for the impact they have had on dad's and consequenetly mine and my families life. Thank you from the bottom of my heart.
The carers have been excellent and top notch, all my expectations have been met. The people in the office are also amazing and do marvellous jobs behind the curtain. Thank you to the whole team for all your efforts.
All of the carers have a heart of gold and I appreciate each visit
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